blueblood 26 Report post Posted May 12, 2016 Hi Guys, I have been trying to get hold of Mustang Project for two weeks now to discuss my faulty LED tail lights. Have sent multiple emails from different accounts and left numerous phone messages. So far, have had zero response. I know they are still trading as one of the guys here has just purchased hood turn signal LEDs, he got an email response within an hour. This is the worst experience I have had with a USA supplier, all other dealings have been good. What are my options here? I have a product with a lifetime warranty that is faulty and now I'm spending money on international calls trying to get a response. Any ideas? 1 meredithwm2 reacted to this Quote Share this post Link to post Share on other sites
RPM 1,190 Report post Posted May 13, 2016 Guess I've never heard of them because I've not looked into led lights. Quote Share this post Link to post Share on other sites
69FB 12 Report post Posted May 23, 2016 I do know they are a company that is just north of Austin Texas. I would send another email (does not cost anything) and tell them you will give them 3 days to respond or you'll contact the local Better Business Bureau and talk to them about your options since they offer a lifetime guaranty on their product and you're out side the country. Quote Share this post Link to post Share on other sites