70MACH-Dreamer 11 Report post Posted April 28, 2008 Correct, Filling his inbox with "You Suck" emails probably isn't the way I want to go. I do think that others do need to know about there buisness practice though. Posting on other boards about what went/is going down, I think is perfectly acceptible. Quote Share this post Link to post Share on other sites
Truck 12 Report post Posted April 28, 2008 I just can't get over the fact that this was a Mustang shop. Poor form on the shopkeep's part. Quote Share this post Link to post Share on other sites
1BAD351 21 Report post Posted May 11, 2008 Once places have your money its hard to get back, but I will say this, don't want another day before going back and trying to make it right. Go armed (proof that the "impossible to find" parts exist), BBB, and handing out flyer's etc etc. in your head ready to be spit out if needed (mention the flyer's and BBB in a calm manner saying you do not want to be forced to do so, or something to that effect.). BE NICE! do not go in screaming, or with a bad attitude, have a mature adult conversation with the owner or manager of the shop and explain everything and how you feel you were ripped off (bring a notepad with stuff written down if you have to, don't rely on memory). Unfortunately you never had an original quote, so proving that you only wanted him to do NECESSARY repairs will be hard, but be nice and don't jump down his throat although you may want to, it 99% of the time yields better results. However if being nice doesnt work after some time, you already lost, so rip him a new one you'll feel better :biggrin: BTW: this method has proven to work for me many times, however before I let anyone touch my cars I always have a written quote (learned the hard way as it seems you have too) Quote Share this post Link to post Share on other sites
d.reese 13 Report post Posted June 26, 2008 Hey 70 mach, where are you, has this been cleared up? Just wondering how it worked out. how is the car today, where are you on the motor and water in the oil? Quote Share this post Link to post Share on other sites